CAS genesisWorld is CAS Software AG's main CRM product. This solution is characterized by a modular architecture that enables companies to adapt the system to their specific needs. The solution includes functions for sales, marketing, customer service, project management support and tools for company-wide collaboration. CAS genesisWorld is available in both on-premise and cloud versions, giving companies flexibility in implementation. A special feature is the use of intelligent assistants, known as AIA®, which automate processes and actively support users in their daily work. Typical application scenarios include managing customer contacts, increasing sales efficiency and implementing personalized marketing campaigns.
CAS genesisWorld is CAS Software AG's main CRM product. This solution is characterized by a modular architecture that enables companies to adapt the system to their specific needs. The solution includes functions for sales, marketing, customer service, project management support and tools for company-wide collaboration. CAS genesisWorld is available in both on-premise and cloud versions, giving companies flexibility in implementation. A special feature is the use of intelligent assistants, known as AIA®, which automate processes and actively support users in their daily work. Typical application scenarios include managing customer contacts, increasing sales efficiency and implementing personalized marketing campaigns.